At Budget Moves, we aim for complete customer satisfaction. However, due to the nature of our services, we do not offer returns or refunds once the service has been completed.

Refunds
If there is a mistake on our part (e.g., a billing error or failure to complete the agreed services), we will issue a refund or credit based on the circumstances. Refunds will be processed within 7-10 business days.

Cancellations
You may cancel a booking within 24 hours of your scheduled move, and you will receive a full refund. Cancellations made after this period will be subject to a cancellation fee.